LYOS Ltd Cookies Policy
1. Scope
This Cookies Policy explains how LYOS Ltd (“LYOS”, “we”, “us”, or “our”) uses cookies and similar technologies on the LYOS website (https://www.lyos.com and any related domains) (the “Website”).
This Cookies Policy applies to the Website only. It does not apply to the LYOS mobile application, which is covered separately in our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve performance, and provide analytical information.
Cookies may be:
- Session cookies – deleted automatically when you close your browser
- Persistent cookies – remain on your device for a defined period or until deleted
Cookies may collect personal data, such as IP address or device information.
3. Types of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for the operation and security of the Website. They enable core functionality such as page navigation and secure access to certain areas.
These cookies do not require your consent.
Legal basis: Legitimate interests (to operate and secure the Website).
B. Analytics / Performance Cookies
These cookies help us understand how visitors use our Website so we can improve functionality and performance.
For example, we may use analytics tools such as Google Analytics to collect information about:
- Pages visited
- Time spent on pages
- Device and browser type
- General geographic location (based on IP address)
These cookies are only placed with your prior consent.
Legal basis: Consent.
C. Functionality Cookies
These cookies allow the Website to remember choices you make (such as language preferences) and provide enhanced features.
These cookies are only placed with your prior consent.
Legal basis: Consent.
D. Advertising or Targeting Cookies (If Used)
If we use advertising or marketing cookies, they collect information about browsing behaviour in order to provide relevant advertising.
These cookies are only placed with your prior consent
Legal basis: Consent.
4. Cookie Consent
When you first visit our Website, you are presented with a cookie consent banner that allows you to:
- Accept all non–essential cookies
- Reject non–essential cookies
- Manage cookie preferences by category
Non–essential cookies are not placed on your device unless and until you provide your consent.
You may withdraw or modify your consent at any time by using the “Cookie Settings” link available on the Website
5. Third-Party Cookies
Some cookies may be set by third–party services used on our Website, such as analytics providers.
These third parties are responsible for their own cookie technologies and privacy practices. We encourage you to review their policies for further information.
Some third–party providers (such as analytics services) may process data outside the United Kingdom or European Economic Area (EEA). Where this occurs, appropriate safeguards are applied in accordance with applicable data protection law.
6. Cookie Duration
Cookies may be session–based or persistent.
The duration of individual cookies varies depending on their purpose. Details of specific cookies and
their retention periods are available through our cookie consent tool.
7. Managing Cookies
You can manage your cookie preferences at any time through:
- The “Cookie Settings” link on our Website; or
- Your browser settings (although blocking certain cookies may affect Website functionality).
Most browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies from specific sites
- Block all cookies
Browser controls are supplementary and do not replace the consent choices available on our Website.
8. Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, law, or our practices. The “Last updated” date at the bottom of this policy indicates when it was most recently revised.
9. Contact Us
If you have any questions about our use of cookies, please contact:
LYOS Ltd
3 East Point, High Street
Seal, Sevenoaks, Kent
TN15 0EG
United Kingdom
Email: hello@lyos.com
10. How to Complain
If you have concerns about our use of cookies or how we process your personal data, please contact us first using the details above.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
The ICO can be contacted at:
Website: https://ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
Last updated: 11 February 2026
Cookie Name | Google Analytics | Description | We use Google Analytics to analyse
the use of this website. Google
Analytics generates statistical and
other information about website use
by means of cookies, which are
stored on users’ computers. The
information generated relating to our
website is used to create reports
about the use of the website. Google
will store this information. |
|---|---|
External Information (if relevant) | Google’s privacy policy is available at:
www.google.com/privacypolicy.html |
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